📄FAQs
Have questions? Find the answers most valued by our partners about your Crypto-to-Fiat Payouts feature
What cryptocurrencies and networks can I use for payouts?
Currently, we only support payouts in USDC on the Ethereum network.
If you'd like to use a different cryptocurrency or network, feel free to contact us!
What fiat currencies are supported?
We currently support USD (SWIFT and ACH), EUR (SEPA), SGD.
More currencies are coming soon!
Are there any countries I can't send payouts to?
Yes, we are unable to process payouts to sanctioned countries.
Sanctioned Countries (Not supported):
Cuba
Iran (Islamic Republic Of)
Korea (Democratic People’s Republic of)
Syrian Arab Republic
Ukraine (Only regions of Crimea, Donetsk, Luhansk, Kherson & Zaporizhzhya)
Myanmar
Iran (Islamic Republic Of)
Korea (Democratic People’s Republic of)
Which countries can I payout to?
We support payouts to a growing list of countries. Check out the existing list below.
Singapore
SGD
USD
USA
USD (ACH)
USD
Austria
EUR
USD
Andorra
EUR
USD
Belgium
EUR
USD
Cyprus
EUR
USD
Estonia
EUR
USD
Finland
EUR
USD
France
EUR
USD
Germany
EUR
USD
Greece
EUR
USD
Ireland
EUR
USD
Italy
EUR
USD
Latvia
EUR
USD
Lithuania
EUR
USD
Luxembourg
EUR
USD
Malta
EUR
USD
Monaco
EUR
USD
Netherlands
EUR
USD
Portugal
EUR
USD
San Marino
EUR
USD
Slovakia
EUR
USD
Slovenia
EUR
USD
Spain
EUR
USD
Coming Soon
Canada
CAD
USD
Vietnam
VND
USD
Indonesia
IDR
USD
Philippines
PHP
USD
Japan
JPY
USD
United Kingdom
GBP
USD
(Need to send funds to a country that is not listed above? Please reach out to us.)
How long does it take to verify my business?
You will be notified of the verification outcome within 3 to 14 business days. Once verified, you can immediately start making crypto-to-fiat payouts.
What happens if a transfer is rejected?
If a transfer is rejected after you have sent your USDC, a full refund will be made to your wallet address.
Are you a regulated entity?
Headquarters does not hold any customer's funds in custody. Our Crypto-to-Fiat payout is powered by Triple-A, a licensed entity in Europe, Singapore & Regulated in the US, adhering to the most stringent global regulations and security standards.
How long does it take for the recipients to receive the funds
Funds are generally transferred within 1-3 days.
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